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Question:
What are your opening hours?

• Monday ~ 10.00am to 5.00pm - but we open & close erratically during the day, as we are seeing customers at home carrying out surveys,
  to save a wasted trip please telephone first.
• Tuesday to Thursday ~ 10.00am to 5.00pm
• Friday ~ 10.00am to 4.00pm
• Saturday ~ 10.00am to 3.00pm
• Sunday & Bank Holidays ~ CLOSED

Please Note: From the 1st January 2008 our Ramsgate showroom moved aprox 100 yards along the same road towards the High Street.

If you would like to make an appointment to vist us on a Monday, or out of hours, whether for a no obligation chat or maybe to discuss a quotation, just give us a call on 07737977396 and we will be happy to help.

Question:
Are your quotations FREE?

• Yes. Not only is the quote FREE, but we also supply coloured drawings showing all possible views of the proposed kitchen.
  You will hopefully find us very friendly, we are not aggressive sales people and offer you the FREE quote and drawings with no obligation.

Question:
Do you have a minimum price kitchen?

• Not at all, we have no minimum price. Our kitchens start from a few thousand's and upwards, we have been involved with the real top end market on many occassions, for the rich and famous, but that gives us even more experience to offer you, your dream kitchen, whatever the price range.
  We are delighted to carry out a quote and design on a budget priced kitchen and we are happy to plan the smallest of kitchens. On the other hand if you wish to invest in a "wow" kitchen with high quality products, with nearly forty years of knowledge and experience behind us you can enjoy a true dream kitchen.

Question:
How quick can you supply a kitchen?

• If it is supply only, depending on the items - anything from 7 days, if fitted as well - from 4 weeks. Worktops and some other items including appliances, can be supplied - from next day.

Question:
We have a very small kitchen and are looking for ways to make the most of the limited space we have, can you help?

• We have designed and installed many small kitchens and they seem to be common to the Thanet area. We can supply any size and shape cabinets and ensure that every inch of space is available for use. Wall cabinets can be extended to reach the ceiling to accommodate rarely used items and reduce dust traps. There are even special cupboards and hardware for cutlery, spices and implements between the floor and wall cabinets. The wasted space at plinth level can be fitted with drawers or even a heater.

Question:
Are your fitters qualified to work on gas with Corgi, or
part "P" electrical?

• Yes, We will give you certification on both the gas and electrical - if it is part of the installation, the electrical certificate is given to you at completion of the installation and you will receive the CORGI safety certificate (Declaration of Safety) after the gas appliance has been installed - this is now always sent direct to your home from Corgi to eliminate fraud.

Question:
Do you carry out building alterations?

• Yes. We carry out minor building work, which includes removal of walls, alterations to chimney breasts, plastering, new ceilings, covings, blocking up hatches and doorways, removal of brick larders, re-hanging of doors, addition of skirtings and architraves, alteration of pipework and numerous other small works.

Question:
Do you install all of your kitchens?

• We can supply only or supply and install your kitchen, If you wish to fit your own units etc, we are not only happy to supply a kitchen, if required we will offer you FREE advice as you install, help you with the fitting materials and guide you into installing a safe kitchen you will be proud of.

Question:
Do you supply part of a kitchen?

• We carry out many door replacement orders. We can supply only, or supply and install all parts of a kitchen, whether it is doors/drawer fronts and handles only, or with the addition of worktops, sinks etc or maybe just a sink only. We can also supply appliances and make sure you have all the legal paperwork for that newly fitted gas appliance.

Question:
Can I purchase a single item and fit it myself?

• Yes. We can supply you anything to do with kitchens whether it is a single handle, a cabinet door hinge, a piece of plinth, or a giant range cooker.

Question:
What is the diference between a bespoke kitchen and one using flatpack carcasses?

• Our bespoke cabinets are rigid in construction, have glued joints, are square and robust giving a perfect fit, they will be specially designed to your requirements, unlike a kitchen made from flatpack units, only available in set standard sizes, are assembled by screws either in your house or garden, or as in many cases, in a builders or fitters garage, so that the kitchen turns up looking more superior than its DIY box.
  Try to climb on an assembled "flatpack" unit standing in the middle of the floor, and it will most likely collapse.

Question:
Is a flatpack kitchen always cheaper than bespoke?

• Not at all, this is a myth. Flatpack units are mass produced in set standard sizes, unit for unit flatpack is going to be cheaper, it has to be due to its inferior quality, but in the form of a kitchen, it is a practice of certain Companies and particularly builders to upload the price by charging excessively for fitting, so what may appear cheap is not cheap at all.
  We have sometimes been known to beat the more popular "sheds" with a far superior product, with us you are putting the money into the kitchen, not extra for the fitters wages.

Question:
Well I've just been offered FREE appliances, fitting or credit, bet you can't beat that?

• The consumer is now getting wise that NOTHING is FREE - you should simply ask yourself, would you do a job for free - unlikely, so why would you receive a kitchen or appliances or fitting at no cost, the simple answer is you don't.
  It is easy to mis-use figures, you might think it is free, but the difference in price has been added in there somewhere.

Question:
I have found a wonderful deal, I been offered a kitchen at 50% OFF, can you match that?

• Marketing is a clever game, the best Marketing managers earn a fortune, again nothing is for nothing.
  This is a quote in House Builders Update: Dec 2005, "So are there bargains to be had this time of the year? Are these 50%, 60% or even 75% off offers what they appear?
  I dont think so. In fact I know so.
  These kitchens are always at least 50% off. I think that on one day of each year they suddenly advertise kitchens at the full price in some obscure store like Runcorn, and then every store in the chain can claim to be at least 50% cheaper than this".
  Look close, count the units, feel the quality, has your kitchen plan been drawn full of large units, just to fill up the space. How well has it been designed, has there been any thought about where you are going to store your kitchen items and the ease of use?
  In the overall price, are you really getting a so called FREE gift, or have you been overwhelmed with sales talk?
  Remember the large outlets found in "sheds" in the retail parks are very wealthy, this has not been achieved by giving things away.
  If you look closer, you will find that the price it is offered at, is probably all it is worth, often even the reduced price is still inflated and not a bargain at all.

Question:
How dangerous is the glue used in cabinets?

• Some press reports have suggested there is a danger with formaldehyde, a glue component used in chipboard. Quality manufacturers use E1 graded board that complies with the German Ministry of Health Safety limits, which is the toughest in the world. E1 graded board gives off less formaldehyde than that excreted by a human person and a small fraction of the amount that is given off by a cigarette.
  As we only use quality board for our cabinets, you will find that our kitchen furniture, is one of the safest products to be found in the house.

Question:
Is there a set rule to determine the colour of my kitchen worktop against the floor and wall tiles?
Should my worktop be lighter or darker than the tiles?
My doors are mid oak and the tile I've picked is lighter than the worktops, is this acceptable?

• Kitchen design, should be about what you find attractive and beautiful in both form and function. If you fall in love with a tile, worktop, cabinet door, appliance or someone else's kitchen thats ok and a good starting point on ideas and colours. There are no rules of thumb regarding the light and dark relationship among cabinets, worktops and floors, but the materials you choose will dictate the mood and aesthetic of your kitchen. A general guide to get good colour relationships works as follows:

1. Consider a worktop that's noticeably darker than the floor. This will create an attractive contrast, particularly if your doors and floor have similar tones.
2. If you've had your eye on a neutral-colored worktop and floor, then think about creating an interesting wall tile effect to help add visual interest.
3. Darker appliances, integrated into a neutral kitchen, are another way to add decorative contrast.
4. When choosing colours, don't overlook the size of your kitchen and its lighting - both natural and artificial. Both types of lighting will impact significantly on the colour choices and overall room aesthetic.
5. Remember how you choose colours and even the sheen level of colours, can have a significant effect on the size and claustrophobic effect your finished kitchen will offer.

We offer as part of our work FREE OF CHARGE advice on suitable colours for your kitchen.